Privacy Policy

Effective Date: 16/07/2025
Last Updated: 16/07/2025

At Mst. Rajinder Singh Lamba’s Holistic Wellness Center, we value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in alignment with international and national data protection laws, including the General Data Protection Regulation (GDPR) and India’s Information Technology Act, 2000 (as amended by the IT Rules, 2011).

1. Information We Collect

We may collect and process the following types of personal data:

Basic personal details (name, email, phone number, country of residence)
Health-related information shared voluntarily during counseling and wellness sessions
Demographic data (age, gender, occupation)
Technical information (IP address, browser type, location, usage data via cookies)
Payment data via secure, third-party processors (we do not store card details)

2. How We Use Your Data

Your data is processed to:

Deliver holistic wellness, yoga, and coaching services tailored to your needs
Provide appointment confirmations, support, and wellness updates
Share newsletters, upcoming events, and offers with your consent
Maintain legal records of services provided
Enhance website functionality and user experience

3. GDPR Rights (for EU Citizens)

If you are based in the European Union, you are entitled to the following rights under the GDPR:

Right to Access – You can request a copy of the data we hold about you
Right to Rectification – You can request corrections to inaccurate data
Right to Erasure – You can request deletion of your personal data
Right to Restrict Processing – You can limit how we use your data
Right to Data Portability – You can request to transfer your data to another service
Right to Object – You can object to data processing based on legitimate interests

To exercise these rights, please contact: privacy@yourwellnesscenter.com

4. Indian Data Protection Compliance

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we:

Do not disclose sensitive personal data without your prior written consent, except as required by law
Use reasonable security practices and procedures to protect your information
Ensure personal data is used solely for lawful and service-related purposes
Allow users to review and correct personal information

5. Cookies & Analytics

Our website uses cookies to:

Remember user preferences
Improve load times and browsing experience
Collect anonymous analytics to optimize content

You may disable cookies through your browser settings at any time.

6. Data Security Measures

We use SSL encryption, secured servers, and access controls to protect your data. Our team is trained to handle sensitive data with the utmost confidentiality.

7. Data Retention

We retain your data:

For as long as needed to fulfill the purposes described
In accordance with applicable legal, accounting, and regulatory requirements
You may request data deletion, which we will honor unless required to retain data by law

8. Third-Party Services

We may use third-party tools for booking, payments, or communications (e.g., WhatsApp, Stripe, Zoom). These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact & Legal Support

For privacy-related concerns, data access requests, or to exercise your rights:

Holistic Wellness Center of Mst. Rajinder Singh Lamba
Address: Village Amritpur Kalan, Saharanpur Road,
Deoband, District Saharanpur,
Uttar Pradesh, India – 247554
📞 +91 8897182722
📧 info@yourwellnesscenter.com
📧 Rajindersinghlamba67@gmail.com